Customer Service

Customer Service:

Contact Us

We would like to hear from you!

Info@SavLabrant.com

 

Shipping:

U.S. Rates:

All U.S. shipping rates are $5.99 with a purchase up to $49.99.  Free shipping for all orders $50.00 and up.

International Rates:

All packages 9.9 lbs. and under are $20.  Packages 10 lbs. and up are $27.

 

Return Policy:

Our policy lasts 14 days. If more than 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.  

Please do not send your purchase back to the manufacturer. 

  

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Info@SavLabrant.com.

 

Exchanges (if applicable)

We replace items for sizing or if they are defective or damaged.  

Return Shipping

To return your product, please send to:

SavLabrant
22246 Ninfa Court
Woodland Hills Ca 91364

 

Depending on where you live, the time it will take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.

INTERNATIONAL SHIPPING

We ship internationally using USPS.

All international orders are FINAL. Shipping charges start at $20.00 and can increase depending on the total weight of the item(s). Recipient is responsible for all duties, taxes and fees.

DUTIES & TAXES

Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.

 

 

Exchanges (if applicable)

We replace items for sizing or if they are defective or damaged.  To exchange, start a Return Label in the footer menu.

 

Return Shipping

To return your product, follow the instructions provided with your return label.

Depending on where you live, the time it will take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.